Cody Dent is an experienced professional in fraud operations and customer service, currently serving as a Fraud Operations Investigator II at Affirm since May 2019, after holding the position of Operations Specialist. Prior to this role, Cody worked at GNC from October 2016 to February 2019 as a Senior Resolution Specialist, where responsibilities included resolving customer complaints and facilitating internal communication. Earlier experience includes serving as a Customer Service Representative at TruGreen in 2016 and as a Training Specialist at Ibex Group of Companies from November 2013 to October 2015, where Cody displayed strong problem-solving skills and adaptability in customer service scenarios. Cody holds an educational background from Pittsburgh Technical College, with studies completed between 2008 and 2010.
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