Fatima H. is a seasoned professional with extensive experience in technical account management, client support engineering, and strategic partnerships. Currently serving as a Staff Technical Account Manager and Pod Lead at Affirm since August 2021, Fatima manages post-sales relationships with Enterprise merchants, collaborating closely with sales and marketing teams. As a Partner at Sage Hall Strategies since October 2022, Fatima delivers innovative solutions to complex business challenges. Previous roles include Manager of Client Support Engineering at Resy, where Fatima established and led the client support function, and Technical Account Manager at PulsePoint, focusing on tailored solutions for ad serving platforms. Fatima's career also includes positions at AOL, Undertone, Bridgewater Wealth & Financial Management, and Results for Development Institute. Education includes an MBA from Cornell University, a BA in Psychology from The George Washington University, and training in JavaScript Development from General Assembly.
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