Julia Perschke is a seasoned client success professional with extensive experience in customer relationship management and healthcare consulting. Currently serving as a Client Success Manager at Affirm since June 2021, Julia has progressed through various roles including Client Success Lead and Senior Client Success Associate. Prior experiences include a Senior Benefits Consultant role at GoHealth, where Julia implemented customer satisfaction best practices for Medicare plan selection, and an Account Manager position at Cars.com, focusing on client communication and performance analytics. Additionally, Julia has a background in mental health support as a Clinical Therapist and Guidance Consultant, blending psychological expertise with practical client management strategies. Julia holds a Master's degree in Psychology from the University of New York in Prague and a Bachelor's degree from the University of Missouri-Columbia.
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