Lauren MacKrell Johnson is a seasoned professional with extensive experience in process management, knowledge systems, and risk mitigation, currently serving as the Director of Process, Knowledge, and Risk at Affirm since May 2017. In this role, Lauren leads cross-functional teams to establish resilient operations, focusing on aligning people, processes, and technology for significant impact. Prior positions at Affirm include Senior Manager roles where Lauren successfully built and scaled key functions during periods of rapid growth. Additional experience encompasses program management at Compass Education Group, product specialization at Pillow Homes, and various roles in client care, technical recruiting, and education, including a Bachelor of Science degree in Community and Regional Development from the University of California, Davis.
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