Thomas D. has extensive experience in customer operations and leadership, currently serving as Associate Lead in Customer Operations at Affirm since June 2021, after progressing through roles as Customer Operations Specialist and Customer Operations Associate II. Prior to this, Thomas held the position of Core Sales Supervisor at Best Buy from March 2013 to June 2021. Thomas's career began in the Army National Guard, where an Infantryman role was held from August 2011 to August 2017.
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