Maria Costache is a seasoned professional with extensive experience in customer support, program management, and sales. Currently serving as a Licensing Associate at Affirma since November 2021, Maria is skilled in negotiation and has demonstrated success in upselling and cross selling. Previously, Maria held the position of Global Support Lead, where strategic analytical insights and performance enhancement for customer support programs were effectively delivered. Prior roles include Process Specialist and Senior Process Executive at Infosys BPM (Microsoft), where expertise in volume licensing and error resolution was developed, along with a profound understanding of compliance regulations. Maria's earlier experience as Senior Sales Manager at STRONG ROOTS Ireland and Corner Brand Manager at Polo Ralph Lauren highlights a strong background in managing teams, driving sales growth, and fostering client relationships. Maria holds a degree from Universitatea Transilvania din Brașov.
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