Simone Thompson

Simone Thompson is a Customer Experience Lead at AFH Wealth Management since April 2023, bringing extensive experience in client management from previous roles at the Institute of Customer Service as Head of Client Relationship Management and Client Director. With over 12 years at Lloyds Banking Group as Area Commercial Manager, Simone enhanced market share through collaboration with stakeholders and acquired skills in commercial management, account management, and sales. Additionally, expertise in training and development was gained as a Training and Development Consultant and Training Manager at EDEUS MORTGAGE CREATORS LIMITED, where Simone oversaw training programs and created course materials tailored to organizational needs. Education was completed at Hamstead Hall from 1993 to 1998.