AFJ Solutions
Greg Smith is an experienced IT professional currently serving as a Senior ITSM Consultant and Systems Administrator at AFJ Solutions since April 2021, specializing in ITSM applications such as ServiceNow, HaloITSM, and Cherwell, while adopting AGILE methodologies. Prior to this role, Greg worked at Arriva Group from September 2016 to April 2021 as an ITSM Systems Manager, focusing on enhancing ITSM tool capabilities and integrating with various systems. Previous positions include IT Configuration and Asset Manager and ICT Service Desk Analyst at Arriva Group, Senior Service Desk Analyst at Jacques Vert Group Limited, and Senior IMAC Agent at HP Enterprise Services. Greg began a career in the retail sector as a Sales Assistant at GAME. Greg holds an HND in Computing from Sunderland College and completed earlier education at Houghton Kepier.
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AFJ Solutions
Powering your Digital Transformation Journey. AFJ Solutions was formed by a team of dedicated professionals with the aim of providing businesses with the tools and know-how to inspire them to achieve their goals. With extensive background in IT and enterprise-wide service management, professional and managed services, project management and a wealth of experience in industry standard frameworks such as ITIL®, we are strongly placed to help you inspire your business. As a ServiceNow® and Ivanti® partner, AFJ Solutions focus on the market leading platforms as the technology drivers that underpin the delivery of required outcomes. At AFJ Solutions we provide industry leading ITSM products to our customers, enhanced further through select, complementary products in Automation/AI and Managed Services. Our distinctive Managed Service is specifically designed to maximise your organisations ITSM platform, our team of experts provide turnkey administration, operation, support, and governance of your ITSM solution.