Clarissa Springer is an experienced professional in broadcast operations and project management with a career spanning over two decades. From February 2012 to July 2015, Clarissa worked at DIRECTV Latin America as Coordinator 2, International & Domestic Satellites, and later as Senior Specialist in Tech Service Project Management, focusing on operational excellence and high-severity incident resolution. Clarissa's leadership in video operations for sports and live events involved managing over 275 annual events and ensuring SLA compliance. Currently, Clarissa serves as a Benefits Coordinator at Aflac since May 2025, consulting on voluntary benefit packages and managing multi-site enrollments. In addition, Clarissa is involved with Alacrity Solutions as an Allstate Virtual Assistant, overseeing the full claims lifecycle across multiple states. Clarissa's educational background includes a Bachelor of Arts in Communication and Media Studies from CSUDH and is currently pursuing a Master of Science in Project Management at the University of Southern California.
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