Rock Ortiz

Rock Ortiz is an experienced professional with extensive expertise in team leadership, customer service, and business development. Currently serving as Special Project Coordinator and Coordinator and Internship Director at Aflac since December 2017, Rock focuses on mentoring and developing teams to enhance business growth and client education. Previously, Rock excelled as General Manager at Big Lots Stores, transforming underperforming locations into top-ranked stores through effective coaching and training. Additional roles include General Store Manager at BevMo! and Sports Authority, where Rock emphasized empowering teams and creating enjoyable shopping experiences. Early career experience includes leadership at Nordstrom, managing a high-performing men's shoe department. Rock holds a High School Diploma from Carson High School and attended El Camino College.