Nitin Gupta

National Service Delivery Head at Aforeserve.Com Ltd

Nitin Gupta has a strong work experience spanning over several years. Nitin currently holds the position of National Service Delivery Head at Aforeserve.Com Ltd, a role they began in January 2022. Prior to that, they served as the National Service Delivery Manager at Team Computers from March 2021 to January 2022.

Before joining Team Computers, Nitin worked at Aforeserve.Com Ltd, where they held various roles in service delivery management. Nitin started as an Assistant Service Delivery Manager in June 2015 and progressed to become a Deputy Service Delivery Manager from May 2016 to January 2017. Nitin then served as a Senior Service Delivery Manager from February 2017 to June 2019. Nitin'smost recent role at Aforeserve.Com Ltd was as a Regional Service Delivery Manager from July 2019 to March 2021.

Nitin's earlier experience includes working as a Territory Manager at HCL Infosystems Ltd. from November 2005 to June 2015.

Nitin Gupta completed a 2-year Post Graduate diploma in management specializing in Operations at the Institute of Management Technology, Ghaziabad from 2018 to 2020. Prior to that, they obtained a Bachelor of Engineering (BE) in Computer Science from the Institution of Engineers of India (IEI), Kolkata, completing their studies in 2012. Furthermore, Nitin Gupta holds a Diploma in Computer Science from Seth Jai Prakash Mukand Lal Institute of Engineering & Technology (JMIT), which they earned from 2002 to 2005.

In addition to their formal education, Nitin Gupta has obtained several certifications. In 2023, they acquired the IT Information Library Foundations Certification (ITIL) from PeopleCert. In 2021, they earned certifications in Change Management Foundations and Powerful Prioritization with the 80/20 Rule, both from LinkedIn. Nitin also obtained a Six Sigma Black Belt Certification – Level III from ISEL GLOBAL in December 2020. Furthermore, Nitin Gupta holds several certifications from Amazon Web Services (AWS), including Awa Cloud Practitioner Essentials, AWS Cloud Economics, AWS Solutions Training for Partners: Foundations-Technical, and AWS Technical Professional, all obtained in 2020.

Links

Previous companies

Team Computers logo
HCL Infosystems logo

Timeline

  • National Service Delivery Head

    January, 2022 - present

  • Regional Service Delivery Manager

    July, 2019

  • Senior Service Delivery Manager

    February, 2017

  • Deputy Service Delivery Manager

    May, 2016

  • Assistant Service Delivery Manager

    June, 2015