Pedro B. is a seasoned Technical Support Analyst with a strong background in providing support to various divisions within the National Institutes of Health (NIH). Current experience includes a role at the Association for Financial Professionals since February 2023. Previous positions encompass significant tenures at SAIC and Columbus Technologies and Services as a Senior Technical Services Analyst, where support was rendered to the National Institute of Mental Health. Additional experience includes roles as a Help Desk Specialist at APCO Worldwide, Senior Technical Support Analyst at CSRA Inc and SRA International, and a Computer Analyst at TerpSys, contributing to initiatives at the Fogarty International Center and the Division of Cancer Control and Population Sciences. Pedro B. holds a degree in Information Technology with a focus on Computer Science from Frostburg State University.
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