Arab Financial Services (AFS) was formed in 1984 to provide payment products, services and expertise to banks and merchant groups and deliver customized payment solutions in an increasingly divergent, disruptive, and dynamic payment eco-system. 

A key to the growing and continued success of the company was an executive team determined to invest in the most up-to-date, cutting edge technologies. AFS is owned by a total of 37 banks and financial institutions and serves over 60 clients in more than 20 countries across MEA.

Today, AFS is the region’s leading digital payment solutions provider and Fintech enabler, regulated by the Central Bank of Bahrain. 

AFS’s innovative approach to the provision of financial services is evidenced by a series of pioneering payment services that covers card processing services, merchant acquiring, fintech solutions and an impressive array of value-added services. 

The emphasis that AFS places on innovation has positioned the company as a driving market force, delivering a rich portfolio of payment solutions including digital mobile wallets, customer orientated Merchant Acquiring services; Bahrain’s leading digital payroll solution Al Rateb, global Contact Centers and much more.



Payments

Arab Financial Services

Arab Financial Services' headquarters in Manama, Bahrain

This department provides assistance and troubleshooting for application and technical issues, ensuring optimal performance and user satisfaction.

Application Support

This department focuses on strategies and operations for acquiring new merchants and expanding business development in the merchant sector.

Merchant Acquisition

This department manages and oversees sales activities, client relationships, and revenue generation.

Sales Department

This department focuses on managing and enhancing relationships with clients to ensure satisfaction and retention.

Client Relations

The Operations and Management team at Arab Financial Services is responsible for overseeing the company’s day-to-day activities, ensuring seamless service delivery, and optimizing operational efficiencies across various departments. This includes managing dispute resolutions, fraud control, and merchant services, while also focusing on HR, marketing, and telecommunication needs. By coordinating these functions, the team plays a crucial role in maintaining high standards of customer satisfaction and supporting AFS's growth in the dynamic digital payments landscape.

Operations and Management

The Quality Assurance and Software Development team at Arab Financial Services is responsible for ensuring the reliability and performance of the company's innovative digital payment solutions. This team collaborates closely on software design and development while implementing rigorous quality assurance processes to guarantee that all products meet the highest standards before deployment. Their expertise drives the continuous improvement of AFS's fintech offerings, allowing the company to maintain its leadership in the rapidly evolving payment ecosystem.

People (7)

Jobs (0)

Other teams

Merchant Acquisition

Sales Department

Client Relations

Operations and Management

Quality Assurance and Software Development