Bruna Micaely is an experienced professional in customer service and support, currently serving as an Analista de suporte interno at Afya since August 2022, having previously held the position of Customer Service Analyst Jr. and worked as an Assistente de relacionamento at Iclinic. Prior experience includes a role as a Customer Experience Analyst at Fluke, an Analista de locação at Brasil Brokers Niterói, and an Analista de apoio comercial at IBBCA - Administradora de Benefícios. Bruna began a career in customer service as a Recepcionista at Wizard and as an Operador de telemarketing at GERP Pesquisas Estratégicas. Educational qualifications include a Tecnólogo in Gestão Comercial from Estácio and ongoing studies towards a Bacharelado em Administração at Universidade Unigranrio | Afya, expected to be completed by August 2029.
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