Iain Arrowsmith has extensive experience in the insurance sector, currently serving as the Head of Customer Value Management at Ageas UK since July 2002, overseeing the Commercial, Performance Evaluation, and Ancillary Products teams. Prior roles at Ageas UK included Head of FP&A - Direct and Partnerships and Senior Financial Reporting Manager, where Iain led a team of 20 accountants, managed regulatory and statutory reporting, prepared management accounts, and implemented reporting tools while specializing in insurance accounting. Earlier experience includes positions at Selwood Ltd as Senior Financial Reporting Accountant and Assistant Accountant. Iain's educational background includes studies at Thornden, Barton Peveril, and qualifications from The Chartered Institute of Management Accountants.