Mercedez Bluebyrd

Byrdie Bluebyrd is an AI Learning and Enablement Leader who specializes in building human-centered training systems across various sectors, including revenue, product, and customer success. Currently serving as a Learning & Development Program Manager at AgentSync, Byrdie leads enterprise learning initiatives focused on onboarding and knowledge enablement while integrating AI-supported workflows. Previous roles include program management for DEI at Gusto and customer service positions at Comcast and T-Mobile. Byrdie's passion lies in designing innovative learning experiences that foster organizational culture and employee engagement.