Jennifer D. is an experienced professional in crisis management and benefits education with over 20 years in the field. Currently serving as the Manager of Information, Benefits and Education at AgeOptions since May 2018, Jennifer D. provides strategic direction and oversees the Benefits Enrollment Center, directing outreach and education initiatives for public benefits programs. Previously, Jennifer D. worked at the National Runaway Safeline from June 1999 to May 2018, first as Crisis Services Manager, where responsibilities included managing contact center operations and conducting data analysis, and earlier roles as Call Center Supervisor, delivering crisis intervention and supervising volunteer training. Jennifer D. holds a Bachelor's degree in Psychology from the University of Illinois Chicago.
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