AgeOptions
Jennifer D. is an experienced professional in crisis management and benefits education with over 20 years in the field. Currently serving as the Manager of Information, Benefits and Education at AgeOptions since May 2018, Jennifer D. provides strategic direction and oversees the Benefits Enrollment Center, directing outreach and education initiatives for public benefits programs. Previously, Jennifer D. worked at the National Runaway Safeline from June 1999 to May 2018, first as Crisis Services Manager, where responsibilities included managing contact center operations and conducting data analysis, and earlier roles as Call Center Supervisor, delivering crisis intervention and supervising volunteer training. Jennifer D. holds a Bachelor's degree in Psychology from the University of Illinois Chicago.
AgeOptions
AgeOptions is a nonprofit organization connecting older adults and those who care for them with resources and service options so they can live their lives to the fullest. Since 1974, our mission has been to sustain and promote independence for older persons in their own homes and communities. As the Area Agency on Aging of suburban Cook County, Illinois, we advocate, plan, coordinate and fund services for older adults. Together with a network of community-based senior service organizations, we connect residents with vital services such as information and assistance, community dining programs and home-delivered meals, housekeeping help, employment services, access to benefits and support for family caregivers.