Marcelo Alves is a Cloud Engineer Specialist at Agi since September 2017, with a robust background in administering systems and cloud services, including Dell storage, VMWARE, and various cloud platforms such as Azure and AWS using tools like Terraform and Ansible. Previous experience includes roles as a Support Analyst II at Service IT, where Marcelo focused on security updates for PCI certification, and as a Sr Support Analyst at NGXit, leading technical support for Microsoft services and generating metrics reports. Marcelo's career began with support roles at Unimed Porto Alegre and Elo Sistemas Eletrônicos, culminating in internships at Unisys and local municipal offices. Marcelo is pursuing a degree in DevOps from Anhanguera Educacional, building on earlier technical education from ULBRA.
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