Ricardo Costa is an experienced professional in the field of Information Security and Technical Support with a focus on Access and Identity Management (IAM). Currently working as an Analista de Segurança da Informação I at Agi since November 2022, Ricardo integrates the IAM team and supports operational activities related to identity and access management. Previously, Ricardo served as an Analista de Segurança da Informação Jr at Service IT., where responsibilities included managing access requests and supporting operational demands for Agibank. Prior to that, Ricardo held the position of Técnico Residente Pleno at IT2B - Tecnologia, providing on-site and remote IT support for the Tribunal de Justiça de SP. Other experiences include a role as Técnico de Suporte at IT TECHNOLOGY LTDA, focusing on computer rollout and maintenance, and as a Help Desk Support at siemaco, delivering hardware and software solutions across various company levels. Ricardo is pursuing a degree at Centro Universitário FMU | FIAM-FAAM, expected to graduate in 2024.
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