Judith E. is a seasoned professional with extensive experience in customer success and team management, currently serving as the Manager of the French CSM Onboarding Team at Agicap since April 2021. Judith's responsibilities include performance ownership, team building, and improving operational models, with a focus on staff training and implementation of improvement ideas. Previous roles include Team Lead for the French CSM Onboarding team, Country Launch for the Italian Customer Success Team at Agicap, and positions at Mars and Groupe Seb France, where Judith honed skills in client relations, project management, and marketing strategy. Judith holds a degree from Grenoble Ecole de Management, with a strong academic background in mathematics and arts.
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