Romain M. is an experienced professional in product support and customer success, currently serving as Lead Product Knowledge & Support at Agicap France since November 2019, where responsibilities include product knowledge management and customer success initiatives. Prior roles encompass Product Support & Knowledge Manager and Manager, Customer Success at Agicap. Romain's earlier experience includes a stint as a Product Marketing Intern at Medicrea, focusing on user experience and interface design for a MedTech company, and as a Business Developer at Staffmatch France, implementing client retention strategies. Romain's background also features roles in strategic consulting, marketing assistance, and financial management across various companies, complemented by comprehensive education in management and technology from institutions such as Grenoble Ecole de Management and The University of Sydney Business School.
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