Fernando Wu has a diverse background in engineering and customer service, beginning with experience at Nando's Australia as a Multi-skilled Team Member, where training and team communication were emphasized. Following this, Fernando undertook an Engineering Internship at aubot, focusing on procurement and financial management while demonstrating strong communication skills with the CEO. From April 2019 to December 2021, Fernando served as a Remote Service Engineer at Agilent Technologies, providing online technical support, remote diagnosis, and customer service management. Fernando holds a Master of Mechatronics Engineering and a Bachelor of Science in Mechatronic Systems, both from the University of Melbourne.
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