Lorena T. is an experienced project and process manager with a robust background in managing complex projects across various industries. Notable positions include Process Manager at Expatpoint Relocation Services, where Lorena focused on process mapping and optimization, and Release Manager at Agilent Technologies. Previous experience includes Project Manager roles at HSBC, where Lorena managed the conversion of Brazil Cards portfolio, and at AXA, where responsibilities included improving customer service through IT processes. Lorena was also an IT Project Manager at Novum Energy, overseeing all phases of project management and helping establish the company's Mexican entity. Lorena holds a Bachelor of Business Administration from Instituto Tecnologico y de Estudios Superiores de Monterrey and has completed a diploma in Agile and Lean Project Management.
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