Alan G.

Alan G. has over 10 years of work experience in the IT industry. Alan has held various roles in different companies, including AgileThought, 4th Source, Glider Software Solutions, Stefanini Mexico IT Solutions, Iusacell - Telecommunications, and Qualitas S.A.B. de C.V.

At AgileThought, Alan worked as the Director of Service Delivery / Java Practice Lead, where they focused on ensuring high customer satisfaction and improving processes. Alan also provided leadership and managed the provision of customer services.

At 4th Source, Alan served as the Service Delivery Manager, where they identified customer needs and oversaw service delivery. Alan led the service delivery team and focused on reducing costs while maintaining customer satisfaction.

At Glider Software Solutions, Alan worked as a Senior IT Consultant, primarily focusing on designing and developing applications using Oracle Middleware framework with JSF and Spring.

At Stefanini Mexico IT Solutions, Alan held the role of IBM Business Analyst, where they worked as a Project Manager and Business Analyst, developing functional requirements and contributing to application architecture.

At Iusacell - Telecommunications, Alan served as a Technical Lead / Senior Programmer Analyst, managing the Software Development Life Cycle and contributing to the development of design documents and implementing various concepts.

At Qualitas S.A.B. de C.V., Alan worked as a Java Programmer, primarily focusing on designing and developing different projects related to the company's payment portal and agent profile configuration.

Overall, Alan has demonstrated skills in leadership, team management, customer satisfaction, software development, and system design.

Alan G. earned a Bachelor's degree in Ingenieria en Sistemas Computacionales from Tecnológico de Monterrey. Alan attended the school from 2004 to 2009.