Patrick Dunne

Patrick Dunne has a diverse work experience in various roles and industries. Patrick started their career as a PC Technician Trainee at Fintec Computer Solutions in 2002. Patrick then worked as a Gym Instructor and Pool Operator at The Source health & Fitness in 2006 and as a Gym Instructor at The Carlton Hotel in 2007.

In 2008, Patrick joined Siemens IT Services as a Helpdesk Analyst, where they handled software and hardware-related issues. Patrick later became a Senior Support Analyst, working with a financial customer in the Investment Banking Division. Patrick also worked as a Senior Support Analyst at YELL account, where they dealt with hardware and software issues, including working with an offline version of SAP MOC.

Patrick's next role was at VMware International Ltd, where they initially worked as a Tier 2 Analyst, assisting customers with account portal and licensing issues. Patrick then became a Business Analyst, responsible for collecting and analyzing data to identify process improvement opportunities. Patrick also worked as a Tier 3 Analyst, specializing in validation, DPA tool, and training new starters.

Currently, Patrick is working at Agilisys since 2018. Patrick has held multiple roles in the company, including O365 Collaboration & Content Project Manager/BA and O365 Projects & Operations Manager. Patrick is currently serving as the Modern Work Engineering and Services Lead, responsible for project management, service management, and timesheet management.

Overall, Patrick Dunne has a strong background in IT services, project management, and customer support.

Patrick Dunne's education history includes enrollment at the IHA/Munster Hockey Association in 2009. However, no degree or field of study is specified. Additionally, they attended High School Bekker, but no specific dates are provided. Patrick has also obtained various certifications from Microsoft, including Microsoft 365 Certified: Fundamentals, Viva Insights Specialist, and Microsoft 365 Certified: Teams Administrator Associate. The year of obtaining the certifications ranges from 2020 to 2021.