Nicholas Becker is a Technical Support Manager at Agiloft, since September 2022, serving as the primary contact for technical, implementation, development, and training needs for major clients. Engagement with internal stakeholders at Honeywell and oversight of client escalations and feature requests form key responsibilities. Prior experience includes roles at Datto, Inc. from March 2016 to September 2022, including Software Problem Analyst and Senior Backupify Technical Expert, where Nicholas validated reported problems, developed workarounds, and led the technical support team. Earlier positions at Sutherland and Wegmans Food Markets encompassed technical support and software development responsibilities, complemented by a Bachelor of Technology in Computer Software Engineering from Alfred State College.
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