Firas Bacha

Firas Bacha has a diverse work experience that spans over two decades. Firas started their career in 2001 as a Systems Specialist at Micrologic, where they built computers and quickly earned recognition as a top technician. After that, Bacha worked as a General Management Intern at Le Royal Meridien Phuket Yacht Club, where they gained experience in re-evaluating operating procedures and managing a resort following a natural disaster.

In 2007, Bacha joined Springer-Miller International and took on various roles, including Implementation Specialist and Business Analyst. Firas led teams of application specialists and worked with executive management to implement software solutions in the hospitality industry. At Springer-Miller Systems, Bacha also served as a Senior Product Manager, responsible for delivering new products and defining product strategies.

Bacha's career continued at Jonas Chorum, where they worked as a Senior Product Manager. Firas played a crucial role in the development and launch of innovative cloud products, leveraging industry trends and market analysis to drive product success.

In 2010, Bacha returned to Springer-Miller Systems as a Product Manager and was later promoted to lead the business analysis function as a Product Owner. Firas implemented the Agile SDLC and played a key role in the successful launch of a disruptive new solution in the hospitality space.

Bacha's work experience also includes a role as a Senior Systems Product Manager at IGT in 2019 and their current position as Senior Director of Product Management at Agilysys, where they oversee product strategies and provides leadership to the product management team.

Throughout their career, Bacha has demonstrated strong leadership skills, a focus on delivering measurable improvements, and a passion for developing innovative products in the hospitality industry.

Firas Bacha obtained their Bachelor of Science (B.Sc.) degree in International Hospitality Management from EHL, where they studied from 2002 to 2006. In addition to their degree, Firas has also acquired several certifications throughout their career. This includes obtaining the Adobe Experience Manager for Marketers certification from LinkedIn in January 2019. Prior to that, in June 2013, they completed the Human-Computer Interaction certification from Stanford University via Coursera. Firas also possesses the Six Sigma White Belt certification from the Aveta Business Institute, which they obtained in January 2013.