Jennifer Reeves

Director, Events & Customer Marketing at Agilysys

Jennifer Reeves has a diverse work experience spanning various roles and industries. Jennifer started their career in 2003 as a Customer Service Representative at American Non-Slip Products, where they processed sales orders and invoices and implemented a successful marketing plan to reduce overstock inventory. Jennifer was promoted to Project Manager due to their achievements in inventory reduction.

In 2005, Jennifer joined Leggett & Platt as a Project Manager, managing projects in purchasing, manufacturing, and product conversion departments. Jennifer implemented a QA program to reduce scrap materials and optimized production schedules and order fulfillment processes to reduce shipping lead times.

Jennifer then moved to Owen Mumford USA, Inc. in 2006, where they initially served as a Customer Service Representative. Jennifer maintained sales order and invoice accuracy, serviced EDI trading partners, and implemented data-driven improvements that were incorporated into the company's quality assurance program. Their achievements led to a promotion to Clinical Sales & Marketing Coordinator.

From 2008 to 2010, Jennifer continued their role as Clinical Sales & Marketing Coordinator at Owen Mumford USA, Inc., where they were responsible for trade show planning and logistics, graphic design, market research, and national sales team support. Jennifer successfully reduced shipping costs for trade shows and provided training and support to the sales team.

Jennifer then joined Primerica in 2010 as an Administrative Assistant/Office Manager. Their responsibilities included developing client status reports, coordinating with insurance agents and the corporate office, and resolving customer inquiries.

In 2014, Jennifer joined Agilysys as an Executive Assistant, supporting the SVP of Global Revenue and the team. Jennifer handled a wide range of functions, including project management, customer service, communication, event coordination, and document management. In 2018, they transitioned to the role of Senior Manager, Events, where they proudly served the company's diverse customer base, executing tradeshows and events, including the annual User Conference and Incentive events. In 2020, they were promoted to Director, Events & Communications, and in 2022, they assumed the role of Director, Events & Customer Marketing.

Overall, Jennifer Reeves has demonstrated a strong track record of success in project management, customer service, event planning, and marketing coordination throughout their career in various industries.

Jennifer Reeves attended Front Range Community College from 1998 to 2001. No specific degree or field of study was mentioned.

Links

Timeline

  • Director, Events & Customer Marketing

    June, 2022 - present

  • Director Events Communications

    June, 2020

  • Senior Manager Events

    June, 2018

  • Executive Assistant

    June, 2014