Mark Anthony Alcarde

Manager, Services - APAC at Agilysys

Mark Anthony Alcarde, PMP has a diverse work experience spanning different industries and roles. Mark Anthony started their career as a Loans Reviewer at Metropolitan Bank & Trust Company in 2006. In 2007, they worked as the Head of Operations at Sugarhills Stock Farm / Bio - N Mixing Plant. From 2010 to 2012, Mark worked as an Analytics Specialist at Maersk Global Service Centres, where they handled various projects and trained in finance systems and business knowledge. Mark Anthony then joined Resorts World Manila as a Cost Control Assistant Manager from 2012 to 2015, focusing on cost optimization and implementing internal control systems for inventories.

Since 2015, Mark has been with Agilysys, where they have held multiple roles. Mark Anthony started as a System Consultant, responsible for system implementations and user training. In 2017, they were promoted to Operations Team Lead, managing a team of Eatec Consultants and Specialists and ensuring SLAs are met for customers in Singapore and APAC. Currently, Mark serves as the Manager, Services - APAC at Agilysys, overseeing customer management and support for various countries in the Asia-Pacific region, including system deployment, project management, and pre-sales consultation.

Throughout their career, Mark's experience has highlighted their proficiency in project management, customer/account management, and implementing process improvements to optimize operations. As a PMP-certified professional, Mark has demonstrated expertise in managing projects and delivering successful outcomes.

Mark Anthony Alcarde, PMP obtained a Bachelor of Science (BS) degree in Business Administration and Management, General from the University of the Philippines from 2000 to 2004. Prior to that, they completed their high school education at the University of the Philippines, graduating with a High School Diploma from 1996 to 2000. Mark Anthony started their education at Assumption College, Iloilo, where they completed their elementary education, but the specific years are not provided. Additionally, Mark Anthony Alcarde has obtained the Project Management Professional (PMP) certification from the Project Management Institute, although the specific month and year of obtaining the certification are not mentioned.

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Timeline

  • Manager, Services - APAC

    July, 2021 - present

  • Operations Team Lead

    October, 2017

  • System Consultant

    January, 2015

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