Ken Ang is a Customer Service Specialist at Agoda since January 2023, responsible for handling escalated cases that require advanced problem-solving and decision-making. Prior to this role, Ken served as a Floor Manager at Seoul Chicken from December 2021 to December 2022, where duties included supervising general operations and arranging duty rosters. Ken holds a Bachelor's degree in Food Science and Technology from Hung Kuang University, completed in 2021, along with a Diploma in Restaurant/Food Services Management from the same institution (2015-2016) and an STPM in Science from SMK Telok Datok (2013-2014).
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