Kshama Shetty is an experienced marketing professional currently working at Agoda in marketing since March 2024. Previously, Kshama served as Head of Brand Marketing at Dezerv, where leadership in brand and content strategy was key. Prior roles include Manager of Customer Insights & Experience at Cure.Fit, enhancing customer experience and engagement, and Manager of Experience & Analytics at UberEats, where significant improvements in restaurant partner business performance were achieved. Kshama began career as a Management Trainee at Bajaj Auto Ltd, focusing on brand management and business development, and also completed a summer internship at ITC Limited, formulating channel strategies. Earlier experience as a Technology Analyst at JPMorgan Chase & Co. involved developing investment management solutions. Kshama holds an MBA from the Indian Institute of Management, Indore, and a BTech in Information Technology from Veermata Jijabai Technological Institute (VJTI).
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