Yi Yang

Yi Yang has extensive experience in product and project management, particularly within Agoda, where a career spanning over a decade includes roles such as Senior Product Manager for Agoda Flights, Product Manager focusing on conversion and supply connectivity, and various senior positions within the Customer Experience Group. Notable achievements include managing partnerships, implementing XML API integrations, and leading initiatives to enhance customer service and satisfaction. Additionally, Yi Yang has a background in customer retention and complaint resolution. Academic qualifications include a Bachelor of Science in International Business Information Technology and ongoing studies for a Master of Arts in Integrated Marketing Communications at Dhurakij Pundit University.