Yusuke Asada

Yusuke Asada is a skilled System Engineer at Agoda since September 2018, focusing on issue trends and ensuring the smooth operation of Contact Center systems while facilitating communication with global agents across various time zones. Previously, Yusuke served as an Operation Support Monitor and Customer Support Specialist at Agoda, emphasizing service excellence and performance metrics. Prior experience includes a role as a Customer Support Specialist at Square, providing technical solutions and assistance to customers. Yusuke has also gained international experience through a working holiday in Toronto and has held administrative positions at the Toronto Region Board of Trade. Earlier career achievements at Daimarufujii K.K. as a Sales Representative included significant sales growth and the successful launch of new products. Currently pursuing an MBA from the University of the People, Yusuke holds a Bachelor's degree in Social Welfare and Psychology from Hokuseigakuen University, complemented by studies at the Royal Canadian Institute of International Studies and the English School of Canada.