Ryan Morgan

Ryan Morgan has a diverse work experience spanning various roles and industries. Ryan has a strong background in technical support and customer service. Their most recent role was as a Customer Success Engineer at Agora, starting in 2022. Prior to that, they worked at Zoetis Inc. as a Technical Support Specialist Tier 2, where they provided e-mail and phone customer support, maintained the company's Salesforce database, and acted as a liaison between technical support and engineering teams. Ryan also worked at Hawaii Information Service as a Technical Support Analyst, providing phone and e-mail support and troubleshooting for customers. At Noa Botanicals, they served as an Information Technology Support Specialist, managing IT infrastructure and supporting network and physical security. Ryan also has experience as a Customer Support Engineer at Record360, where they provided technical troubleshooting and quality assurance approval for application updates. Additionally, they worked at MicroConnex in various roles, including Quality Control Team Lead, Applications Engineer, Methods and Process Specialist, and Quality Control Inspector, where they facilitated training, designed procedures, and implemented process improvements. Overall, Ryan has a strong technical background, excellent customer communication skills, and a willingness to find creative solutions to problems.

Ryan Morgan's education history begins with their completion of high school at Woodrow Wilson High School from 1998 to 2002. Following this, they attended Code Fellows in 2015 and 2016 to obtain a degree in Software Development, specializing in Computer Software Engineering. In 2017, they enrolled at Green River College, earning an Associate of Arts and Sciences (AAS) degree in Computer Science, which they completed in 2019. Ryan then pursued further education at the University of Hawaii at Manoa in the field of Computer Science from 2019 to 2020. No information is provided regarding their education at Tacoma Community College.