Mukesh Devnani is a skilled IT professional with extensive experience in service desk management and IT operations. Currently serving as the Service Desk Team Lead at AgreeYa Solutions since March 2022, Mukesh has previously held positions such as Assistant Manager of IT Operations and Deskside Support Technician at AXA XL from October 2018 to February 2022. Prior to this role, Mukesh worked as a Deskside Support Technician at XL Catlin and a Senior Analyst at HCL Technologies. Mukesh began professional career at The Phone Support Pvt. Ltd., progressing through roles from Computer Technician to Quality Compliance Team and Process Expert. Mukesh holds a Bachelor of Computer Application in Information Technology from the Centre for Electronic Governance, completed in 2014.
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