Dawn Graham is an experienced professional with a strong background in customer support and maintenance renewals. Currently serving as a Renewal Specialist at AHEAD since March 2020, Dawn excels in delivering exceptional support to clients and senior leadership, while proactively generating quotes to enhance client engagement and retention. Prior to this role, Dawn spent 14 years at NWN Carousel, holding various positions including Technical Recruiter, Maintenance Renewals Specialist, and Team Manager, where responsibilities included driving maintenance renewals, meeting revenue goals, and fostering relationships with regional account executives to optimize revenue generation.
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