Dedra Delaney

Dedra Delaney is an experienced Client Operations Manager at AHEAD since August 2014, previously holding roles at RoundTower Technologies, LLC. as a Sales Operations Analyst and Accounts Receivable Specialist from August 2014 to February 2021, along with serving as an Administrative Assistant. Dedra's responsibilities have included managing expense reports, reconciling financial data, generating customer invoices, onboarding new hires, and enhancing customer service relationships. Prior teaching experience was gained as a Long Term Substitute Teacher at Kings Junior High School, where technology applications were taught. Dedra began a career in marketing at Momentum Marketing/Allure Group, advancing from an entry-level position to Team Lead through roles that involved recruiting and training new hires. Dedra holds a Bachelor of Science in Education with a focus on Integrated Social Studies from Ohio University.