Eric Richmond is an experienced NOC Manager currently serving at AHEAD and CDI LLC since September 2017. Prior to these roles, Richmond held the position of Information Technology Event Management Team Lead at Hewlett Packard Enterprise from 2009 to 2016, where responsibility included leading a global IT event management team supporting Bristol Myers Squibb. Richmond's career began at Bristol-Myers Squibb from 2001 to 2008, advancing from Information Technology Operations Analyst to Information Technology Operations Team Lead, overseeing a team performing critical systems alert troubleshooting. Richmond holds a degree from Western New England University.
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