Hardeo Balram is a seasoned IT professional with extensive experience in Microsoft-based technologies, currently serving as a Sr. Microsoft Engineer at AHEAD since March 2022, where responsibilities include advanced support and solution design for clients' IT infrastructure. Prior roles include Sr. Digital Workspace Engineer at CDI LLC and Technical Account Manager at Eze Castle Integration, with a focus on systems implementation, technical support, and client relations. Hardeo also has a strong background in desktop support and network troubleshooting, demonstrated during tenure as a Desktop Support Engineer and Senior Field Tech at Frantic LLC, managing issues across various operating systems and network environments.
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