Jacob MacKenzie currently serves as a Diagnostics Specialist of Returned Parts and Systems and previously held the title of Quality Control Technician at AHEAD since June 2023. Prior to this role, Jacob worked at MBX Systems from July 2012 to June 2023, initially as a Linux Configuration Technician and Assembly Technician, later advancing to Quality Control Technician, where responsibilities included verifying products against documentation and conducting testing. Jacob's education includes a diploma from St. Johns Northwestern Military Academy, earned between June 2004 and June 2007.
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