Jennifer Struble is a Senior Business Process Consultant at AHEAD, with extensive experience in IT service management and process optimization. Previously, Jennifer held various roles at Cask and Ferguson Enterprises, including IT Service Management Consultant and ServiceNow Application Administrator. At Ferguson, responsibilities included overseeing the ServiceNow service catalog and advocating for ITSM capabilities. Jennifer's earlier experience at Penn State University involved managing knowledge management processes and serving as the Certified Scrum Product Owner for the End User Portal. Jennifer holds a degree in Communications with a focus on Media Studies from Penn State University.
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