John B. is an experienced product owner currently working at AHEAD, specializing in Certinia PSA and Salesforce applications since April 2023. Previously, John served as a FinancialForce Admin at PlanSource and a Solutions Architect at Cloud Mentor, focusing on Salesforce and Litify implementations for law firms. John also held the position of Senior FinancialForce Administrator at Elastic, responsible for leading admin efforts for FinancialForce applications and Salesforce customizations. In an earlier role, John was an IT Senior Business Systems Analyst at UL, integrating Salesforce and FinancialForce during the acquisition of Emergo. Additional experience includes roles as Systems Analyst, Global Sales Analyst, and Business Development at Emergo by UL, as well as Associate Account Manager at Direct Propane and Project Coordinator at Rainforest Partnership. John holds a Bachelor of Arts in International Studies with a focus on International Business from Texas State University and an Associate of Arts in Foreign Language-Arabic from Austin Community College.
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