John Z. has extensive experience in technical consulting, particularly in ServiceNow solutions, currently serving as Team Lead - Principal Technical Consultant at AHEAD since September 2018. Previous roles at the same company include Team Lead - Senior Technical Consultant, Senior Solutions Architect - Enterprise Service Management, and Solutions Architect - Enterprise Service Management. Prior to AHEAD, John Z. worked at Aeritae Consulting Group as a Consultant and Associate Consultant in ServiceNow Engineering and Platform Solutions, where responsibilities included developing client requirements for various ServiceNow functionalities. Earlier experience includes serving as a Patient Access Specialist at Fairview Health Services. John Z. holds a Bachelor of Science degree in Computer Science from Metro State University, completed in 2014.
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