Luis Gutierrez

Luis Gutierrez currently serves as Delivery Director at AHEAD, focusing on incident management and customer engagement strategies. With prior experience as Hybrid Cloud Director at Unisys, overseeing accounts in LATAM and the US, and as Global Center of Excellence Senior Manager at NTT DATA, Luis demonstrates strong leadership in service delivery and customer satisfaction. Previous roles include System Administration Manager II at Dell Services, where oversight included a global team managing 2400 servers, and Sr. LAN Administrator at NACCO Materials Handling Group, responsible for managing IT infrastructure. Luis began a career at EDS as a System Administrator, contributing to the startup of the Delphi Chassis manufacturing plant. Academically, Luis holds an MBA from Universidad Iberoamericana del Norte and an LSCA in IT from Universidad Autónoma de Coahuila.