Mayank Gupta currently serves as Manager Client Success at AHEAD since January 2025. Prior to this role, Mayank held various positions at Rackspace Technology from June 2021 to January 2025, including Infrastructure Engineer and Implementation and Service Delivery. Mayank's career began at WNS Global Services as Associate Customer Service Manager within Service Management, where responsibilities included serving as the first point of contact for Service Management Activities and discussing reports on Customer SLAs. Mayank also worked at Orange Business Services as Handover Manager, overseeing service transitions and ensuring service parameters were met, and previously as Service Management Specialist, focused on service improvement plans and presentations. Mayank holds an MBA in Project Management from Bharati Vidyapeeth and degrees in Computer Science and Electronics and Communications Engineering.
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