Nathan Vann is an experienced professional specializing in internal tools, automation, and customer relations. Currently serving as the Internal Tools and Automation Manager at AHEAD since February 2024, Nathan previously worked at CDI LLC as a MITO Business Analyst, where notable achievements included leading continual improvement initiatives and optimizing the ServiceNow platform. Nathan held multiple leadership roles at CGS, including Servicenow Practice Lead, Director of Operations/Enterprise Architect, and Director of Customer Support/ServiceNow Architect, focusing on implementing solutions that enhance operational efficiency and value for clients. Earlier career experiences include owning Nathan Vann Design LLC, directing customer relations at Ability LLC, and roles in customer service and support. Nathan holds a Bachelor of Science in Business Administration from the University of Arkansas.
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