Nik Nelson is a seasoned professional with extensive experience in operations and logistics across multiple industries. Currently serving as a Sales Operations Specialist at AHEAD since August 2023, Nik previously worked at Amazon from September 2021 to August 2023, holding roles such as Senior Logistics Operations Lead and Disruption Management Associate, where logistic concerns were addressed and cancellation reduction initiatives were supported. At Postmates by Uber, Nik spent over five years in various leadership positions, notably as Senior Community Operations Manager, overseeing team performance during the company's acquisition by Uber. Other key roles included Quality and Escalations Lead, where Nik launched a QA team, and Learning and Development Coordinator, facilitating training across multiple business lines. Early career experience includes Client Services Manager at Senior Helpers and Lead Preschool Teacher at Stepping Stone Academy. Nik holds an educational background from Middle Tennessee State University.
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