Peter Mullen is a Principal Advisory Consultant at AHEAD, where they lead clients through complex service transformation journeys, focusing on ITSM strategies and operational maturity. Peter has extensive experience in IT leadership with a specialization in Cloud Business Transformations, having previously held positions at companies like Microsoft and Amazon Web Services. They possess a Master's degree in Information Systems from DePaul University and are currently pursuing a Bachelor's degree in Political Science and Government from California State University-East Bay. With a strong background in ITIL process design and organizational change management, Peter is dedicated to driving measurable outcomes for organizations leveraging cloud technologies.
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