Shaun Brachmann is an experienced IT professional specializing in ServiceNow implementations, particularly in IT Operations Management (ITOM). Currently serving as a ServiceNow ITOM Architect at AHEAD since March 2024, Shaun has held various leadership roles including ITOM Practice Director and ITOM Practice Architect at ITS Partners from September 2022 to March 2024. Previous experience includes positions such as ITOM Practice Lead, Technical Architect, and Senior Technical Consultant at Acorio and senior roles at Fruition Partners and Yourlocalgeek.com. Shaun began a lengthy career as a System Architect at Kohler Co., contributing over two decades to that organization. Shaun holds a Bachelor of Arts degree in Computer Science and Business from Lakeland University.
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