Stephen Skaggs

Stephen Skaggs is a Principal Technical Consultant at AHEAD, specializing in ServiceNow architecture and design since March 2023. With a robust background in implementing complex solutions and engagement in end-to-end processes, Stephen has contributed significantly to various organizations including CDI LLC, The Friedkin Group, Apache Corporation, Nova Medical Centers, and others. Notable roles include Senior Technical Consultant and ServiceNow Solutions Engineer, emphasizing service delivery, integration design, and stakeholder collaboration. Stephen's expertise in ServiceNow administration and development is complemented by a track record of driving consensus among diverse teams and providing thought leadership within enterprise environments. Currently pursuing further education at Houston Community College, Stephen's foundational experience in IT support began as a Desktop Support Technician.